Welcome to the website of International Tarpaulin Company ("ITC", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to comply with and be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please refrain from using our website.

1. About Us

International Tarpaulin Company is a leading manufacturer and supplier of tarpaulins, geomembranes, shade nets, vehicle covers, rainwear, ropes, fish farming tanks, pond liners, and other related products. We are committed to delivering quality products and reliable customer service across India and international markets.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You have the legal authority to enter into binding contracts.

3. Products & Services

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate.

However:

  • Product colours may vary slightly due to screen settings and lighting.
  • Product dimensions may have minor manufacturing tolerances.
  • Product availability is subject to stock.
  • We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing

  • All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise.
  • Prices are subject to change without prior notice.
  • Taxes, shipping charges, and applicable fees will be calculated during checkout where applicable.
  • We reserve the right to correct pricing errors at any time before dispatching an order.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to purchase our products.

An order is considered confirmed only after:

  • Successful payment confirmation (for prepaid orders), or
  • Confirmation of Cash on Delivery (COD), where available.

We reserve the right to cancel or refuse any order due to:

  • Product unavailability
  • Pricing errors
  • Suspicious or fraudulent transactions
  • Incomplete customer information
  • Delivery restrictions

If an order is cancelled after payment has been received, the applicable amount will be refunded through the original payment method.

6. Payments

Payments are processed securely through Razorpay.

Available payment methods may include:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • EMI (where available)
  • Cash on Delivery (selected locations)

International Tarpaulin Company does not store your payment credentials.

7. Shipping & Delivery

Orders are shipped through Shiprocket and its courier partners.

Estimated delivery timelines are provided for convenience and may vary depending on:

  • Delivery location
  • Courier availability
  • Weather conditions
  • Public holidays
  • Force majeure events

Delivery delays caused by logistics partners are beyond our direct control.

8. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

  • Returns are accepted only for manufacturing defects or approved cases.
  • Customized or made-to-order products are non-returnable and non-refundable.
  • Refunds are processed only after inspection and approval of returned products.

Please refer to our dedicated Return & Refund Policy for complete details.

9. Warranty

Warranty coverage, where applicable, is limited to manufacturing defects only.

The warranty does not cover:

  • Normal wear and tear
  • Improper installation
  • Incorrect usage
  • Physical damage
  • Chemical exposure
  • Fire, floods, or natural disasters
  • Unauthorized repairs or modifications

Specific warranty periods may vary depending on the product category.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Product descriptions
  • Graphics
  • Videos
  • Documents
  • Website design
  • Trademarks

is the exclusive property of International Tarpaulin Company unless otherwise stated.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

11. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the operation or security of the website.
  • Misuse customer support services.
  • Submit false or misleading information.

Violation of these terms may result in suspension or termination of access.

12. Limitation of Liability

To the maximum extent permitted by applicable law, International Tarpaulin Company shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits
  • Loss of business opportunities
  • Data loss
  • Delays caused by third-party logistics providers
  • Events beyond our reasonable control

Our total liability shall not exceed the value of the product purchased.

13. Force Majeure

International Tarpaulin Company shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Fire
  • Pandemic or epidemic
  • Government restrictions
  • Labour disputes
  • Transportation disruptions
  • Power failures
  • War or civil unrest

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or the purchase of our products shall be subject to the exclusive jurisdiction of the competent courts located in Kannur, Kerala, India.

16. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.

Updated versions will be published on this page with the revised "Last Updated" date.

Continued use of the website following any changes constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

International Tarpaulin Company

Registered Address
Plot No. D5, Kinfra Textile Centre,
Nadukani, Thaliparamba,
Kannur – 670142, Kerala, India

Domestic:
support@internationaltarpaulin.com
+91 94950 57110
+91 95443 36110

International:

export@internationaltarpaulin.com
+91 83293 70665

Acknowledgement

By accessing, browsing, or placing an order through the International Tarpaulin Company website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. We appreciate your trust in International Tarpaulin Company and remain committed to providing high-quality products and a reliable shopping experience.